Terms and Conditions

These terms apply to everyone who uses Easy Hotel Booking (https://www.easyhotelmanager.in/). The website and the Easy Hotel Manager software are run by [business name], [address]. By using the website or the software you agree to these terms.

1. What we provide

• For hotels: online hotel management software (front desk, bookings, billing, reports), a booking page for the hotel on this website, and tools to take payments online.
• For guests: a place to see hotels, check room availability and send a booking directly to the hotel.

2. Hotel accounts

• The hotel gives correct details when it registers and keeps its login and password safe. What is done with a hotel's login is the hotel's responsibility.
• Each hotel sees only its own data. The hotel decides which of its staff can see or change what.
• The data a hotel enters (guests, bookings, bills) belongs to the hotel. We use it only to provide the service.

3. Free trial, plans and payment

• A new hotel gets a free trial. No payment is needed to start it.
• After the trial the hotel chooses a plan and pays for it in advance, for the period it chooses. The price of each plan and any tax are shown before payment.
• Payments are made online through Razorpay (cards, UPI, net banking). We do not see or store card numbers or UPI PINs.
• When a paid period ends and is not renewed, the hotel's account is paused. Its data is kept and is available again when the plan is renewed.
• Cancellation and refunds are explained in our Cancellation and Refund Policy: https://www.easyhotelmanager.in/refund-policy

4. Bookings made by guests

• A booking made on this website is an agreement between the guest and the hotel. [business name] is not a party to it and does not run the hotel.
• Room rates, availability, photos, descriptions and policies are given by each hotel, and the hotel is responsible for them.
• When a guest pays online for a booking, the payment goes to the hotel's own payment account. Cancellation of a booking and any refund are decided by the hotel under its own policy, shown on the hotel's page.
• A hotel may refuse or cancel a booking, for example when a room is not available. The guest should contact the hotel directly about a stay.

5. Fair use

• Do not use the service for anything unlawful, do not try to see another hotel's data, and do not try to break, overload or copy the service.
• Messages sent to guests with the software (WhatsApp, email) must be for the hotel's own guests and follow the law.
• We may pause or close an account that breaks these terms.

6. The service and our responsibility

• We work to keep the service running and the data safe, and we fix problems as quickly as we can. The service is provided as it is, and short interruptions for maintenance or for reasons outside our control can happen.
• The hotel should check its bills, taxes and reports; it remains responsible for its own accounts and for following the tax and other laws that apply to it.
• To the extent the law allows, our total responsibility to a hotel for any claim is limited to the amount that hotel paid us for the plan period in which the problem happened.

7. Closing an account

• A hotel can stop using the service at any time. On request we give the hotel a copy of its data or delete it, as explained in the Privacy Policy.

8. Changes to these terms

• When we change these terms we put the new text on this page with its date. Using the service after that means accepting the new terms.

9. Law

• These terms are under the laws of India. Disputes are subject to the courts at [city].

10. Contact

[business name], [address]. Email: [email]. Phone: [phone].